We have many warehouses around Australia and overseas therefore and shipping delivery times vary widely. If we are out of stock on an item in one of our Australian warehouses we will source from our suppliers overseas.
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures, public holidays or other causes.
Please allow 2 to 5 business days for order processing and 15 to 20 business days for shipment.
Please submit a email to info@SisterSecrets.com.au within 6 months of shipment if the package does not arrive in time, our friendly team will get back to you within 24 hours. Note that overdue requests may not be accepted.